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🎄Create Your Own Game-Day Legacy🏆️

Frequently Asked Questions

ORDER
How To Place An Order?
Start by browsing our selection of products and pick out your favorites. Feel free to customize them to suit your preferences. Once you're satisfied, click on "Checkout."
Next, provide your shipping information to ensure your packages arrive safely. Select your preferred payment method and finalize your order.

That's all there is to it! We'll handle the rest for you. 😊
How Do I Track My Order ?
You can track your order shipping status here: https://www.17track.net/en

Track your order using your tracking number. Please note that tracking information will appear only after the order has shipped. If the order hasn't shipped yet, the page may be blank. Don't worry, your order will be on its way soon!

If there are no updates after a while, please emailing us at service@fanaticsfootballs.com
Why haven’t I received any emails or replies after placing my order?
Your email address may have been entered incorrectly or blocked by spam filters. Please change your spam filters or check your junk mailbox. Please use your primary email to ensure you receive timely updates.
SHIPPING
How Long Will It Take To Receive My Order?
Once you place your order, there will be 3 days processing period followed by a 7-12 day shipping period.

In total, it can take anywhere from 1-3 weeks to receive your items. The duration depends on the shipping method and the destination country.

Delays may occur due to Holidays and/or any unforeseen events such as flood or typhoon. Please do note as well that custom inspections can be a factor during shipment.

Please refer to our shipping policy for details
Why do you have to wait longer than usual?
Custom products come created entirely by us from the moment you place your order

This means that we do not already have everything ready, we have to prepare all the elements that make up the product, carry out the quality control, packaging, and finally shipping. As you may have noticed, the to-do list for each personalized product is very long, which is why a longer waiting period is required than for a ready-made product.

So you will have to wait a little bit but it is worth it because the result will be unique, inimitable, and of quality!
Can I change the shipping address on my order?
A shipping address cannot be modified once the order has been placed.
Other Questions
How can I trust your company?
We have been a trusted brand in the online customisation industry for many years, specialising in customised sportswear and ball-related products. Our commitment to quality has earned us a large number of loyal customers and numerous positive reviews. We encourage the use of secure payment methods such as credit cards and PayPal, and you can submit complaints about your order directly through your account. Please rest assured that if any errors occur on our part, we will provide you with support and resolve the issue promptly.